Service phone number: +49 (0)6183 / 91120-0
For our industrial and corporate clients: kleinmetall-fuhrpark.de
Kleinmetall EN

Delivery

TERMS OF DELIVERY AT THE KLEINMETALL ONLINE SHOP

Please note that the articles shown in our online shop are exclusively provided for delivery within Germany.

SHIPMENT

Shipment shall be carried out – unless otherwise agreed – according to our choice e.g. by parcel service or forwarding agent:

DPD

We have been cooperating reliably with German Parcel Service (DPD) for many years. The shipping costs for parcels shipped by DPD are € 6.50 per parcel within Germany. The number of packages depends on the articles ordered.
Deliveries take place from Monday through Friday between 08:00 am and 06:00 pm.
One day upon shipment of the goods at the latest, you will get a link for shipment tracking.

FORWARDING AGENT

The shipping costs for articles that can only be shipped by forwarder due to their quality and size are € 46.00 per delivery within Germany (e.g. dog boxes, Exclusive rear guards, etc.).

Deliveries to consumers normally take place from Monday through Friday upon advance notice by phone (by the driver or dispatcher of the shipping forwarder).

The information whether an article is sent as DPD parcel or by forwarder can be found on the respective product pages.

SHIPMENT OUTSIDE GERMANY

Please note that in case of cross-border shipments further taxes (e.g. in case of an intra-community acquisition) and/or fees e.g. customs duties can arise which shall be borne by you.

DELIVERY TIME

If an article is ordered from our product group: Exclusive – range – manual manufacture, you will get a separate offer for this article including the current delivery time at the respective point in time. Only upon written acceptance of the offer by Buyer, a contract shall be deemed as concluded concerning the respective article including the delivery times/conditions defined in the offer.

If your purchase order includes several articles the delivery times of which are different, we will make one common shipment unless otherwise agreed with you. In this case, the consignment will have the delivery time which applies to the article of your purchase order with the longest delivery time.